- There is no need to inform your agency that you have been safety pilot released nor ourselves.
- We receive your hours from your agency ON or AFTER the 9th of each month.
- We upload these to your OAM (Online Account Manager) immediately on receiving them from your agency. These are available as EXCEL downloads in the payslips/hours page and also on the web pages - pay totals and your hours.
- Any queries relating to the hours must be directed to your agency.
- If you do not receive any hours on the OAM, then you are not on the payment list for the month and you must contact your agency.
- In the first instance you will be on salary option 2 which means you take home 85% of your income. If you wish to change to option 1, you must change this in the banking and salary page in OAM.
- We calculate your salary for you and send you a payslip ON or BEFORE the 15th of the month.
- As soon as the income is received from your agency, we then send your net pay per your payslip to your personal bank account. This is ON or BEFORE the 15th of the month. Please be advised that the funds can take up to 3 days to show in your bank
- Your agency sends the funds to your company bank account. When these funds are received we transfer the funds the SAME DAY to your bank account.
- We can ONLY send the funds to you once we have received them from your agency into the company bank account.
- If you have direct debits or payments going from your bank account we highly advise they are set up from the 18th of the month onward